The Five Questions That Could Change How Your Team Sees Each Other
Team bonding days are a wonderful thing. Whether it’s a cooking class or a painting afternoon. These experiences do something genuinely valuable. They remind us that the person next to us at the dental chair is a whole human being. They remind us that we actually like each other. And that matters more than people […]
Avoid Avoiding Conflict!
You know that feeling when everything seems fine on the surface, but something’s… off? Patrick Lencioni calls it “artificial harmony,” and I’ve seen it play out in dental practices in two very different ways. Both are equally damaging, and both stem from the same root problem: we’re so terrified of conflict that we’ll do almost […]