What Got You Here Won’t Get You There – A Lesson from a Fish and Chip Shop
In an episode of The Savvy Dentist podcast, Geoff Currie shared a story that captures a vital lesson for any business owner seeking growth. He had been working with a fish and chip shop owner whose business was generating $1 million a year in revenue. That owner eventually decided to sell the shop. A new […]
Planning for December 2024: Why Starting Now Makes All the Difference
Today, I want to talk about something that might seem a bit unusual: planning for December 2024. Yes, you read that right – we’re looking ahead to next Christmas! You might be wondering, “Why plan so early?” The answer is simple: the details of what worked (and what didn’t) in any given year can easily […]
Using the AFL off-season to plan for your future success.
It’s an exciting time for followers of AFL. It’s even more thrilling for fans of the Footscray and Melbourne Football Clubs. From the perspectives of teamwork, leadership and goals-achievement, I find sporting teams deliver valuable insights that can be applied in any business, including dental practices. This morning, my mind turned to the clubs whose […]
Why leave the graffiti?
There is a dental practice that I drive past every now and then. It has a wonderful back-story. After realising that the current location could not accommodate their growth, the owner-dentist purchased a new site and built a beautiful new practice. And he did it all in secret so he could surprise his team. Whenever […]
The Need To Create Cash!
In a recent blog, I wrote that COVID-19 had seen many of us dropping down Maslow’s hierarchy of needs. Abraham Maslow was an American psychologist who developed a now well-accepted theory that our psychological health is predicated on fulfilling innate human needs in priority order or steps, culminating in self-actualisation. Maslow portrayed human needs in […]
Control Your Controllables
Turia Pitt is an Australian survivor. She is the ultra-marathon runner who was horribly burned by an out-of-control grass fire during a ‘Racing The Planet’ event. Turia endured months of operations and rehabilitation during her recovery and has been left with substantial scarring over her body. In an interview with Turia, she was asked how […]
FRIDAY’S GOLD A week of GOLD to help you work BETTER, FASTER and EASIER! WhatsApp
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for computer applications that I can use to make my work: more creative more efficient more productive, and more enjoyable. I know that some of the apps I have discovered will make YOUR life better too. […]
THURSDAY’S GOLD A week of GOLD to help you work BETTER, FASTER and EASIER! Canva
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for computer applications that I can use to make my work: more creative more efficient more productive, and more enjoyable. I know that some of the apps I have discovered will make YOUR life better too. […]
WEDNESDAY’S GOLD A week of GOLD to help you work BETTER, FASTER and EASIER! Evernote
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for computer applications that I can use to make my work: more creative more efficient more productive, and more enjoyable. I know that some of the apps I have discovered will make YOUR life better too. […]
TUESDAY’S GOLD. A week of GOLD to help you work BETTER, FASTER and EASIER! Front
Front is an email management app. When you are the only one managing emails that come through to your practice, you can create your own folders and systems of follow up and track messages. However, if there are two or more people managing the emails of one or several accounts, it can be challenging to […]
A week of GOLD to help you work BETTER, FASTER and EASIER! Trello
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for computer applications that I can use to make my work: more creative more efficient more productive, and more enjoyable. I know that some of the apps I have discovered will make YOUR life better too. […]
All things urgent are not necessarily important.
My last blog encouraged you to do away with your To Do lists and, instead, schedule tasks into a diary. Here is another helpful time management technique that I have used for so many years, it is now my default decision making process. It is the Eisenhower Matrix, developed by former U.S. President Dwight Eisenhower. […]
Shred that To Do list!
I attended a function last night and the topic of time management was raised. During my ten years of dental practice ownership, I read any business book I could get my hands on. One contained a lesson that that I applied daily. I cannot recall from which book I discovered this, but I suggest every […]
Done is better than perfect
How many great opportunities do you miss out on because you are waiting for perfection? “Done is better than perfect” is one of my many mantras. I can feel it when perfection is trying to edge its way in to a project. The red flag for me is when the project is taking more time […]
Welcome the reps!
It is an accepted rule in many dental practices to eject dental reps without as much as a “how are you?”. I was a dental rep for a short time back in 1991, and I still cringe when reflecting how the welcoming faces of the receptionists would switch to irritation once they realised who I […]
Business management was only the SECOND most important skill to master…
I knew, when I first owned my practice, that in order to be successful, I would need to learn what I didn’t know. I knew nothing of financial reports or employment law. I knew nothing of business management or marketing strategies. The list was long. Remaining ignorant would have lead me to failure. So I […]
Do you deliver torturous performance appraisals?
I have learned something from providing many performance appraisals in my time. They can be torturous! A badly handled performance appraisal that needs to communicate the need for improvement results in feelings of defensiveness and unhappiness. Often the staff member feels ‘set-upon’ and misunderstood. This is the absolute opposite of the purpose of providing staff […]
Respect Your Stakeholders
When you own a business, you are placing yourself in a position where you will have an affect on many people. The way you treat your ‘stakeholders’, or the people that both have a direct impact on your business, and those who are directly impacted by your business, is something you want to get right! […]