Is your Facebook page appealing? To whom? And how well?

I recently went through the process of recruiting a receptionist for a client. I have advertised for dental team members for many practices over the years. And, as many of you are aware, it is becoming increasingly difficult to find great candidates. This recent experience, though, was different. Within a few days, we had four […]

Employee, contractor or what?

There is much talk nowadays about the legal bases on which dentists are employed in Australia. In my early days of working in dental practices, and when I employed dentists myself during the 10 years I owned my own practice, the ‘norm’ was to bring a dentist in as a contractor but they really worked […]

Hiring on résumé alone is a poor way of getting the right person for your practice.

I received some feedback after posting my last blog. The blog was Promises Promises… and it warned against making promises to new employees that you may not deliver on. The feedback I received asked what to do when the tables are turned. This dentist has experienced candidates making promises of their abilities and positive character […]

Promises promises…

Finding the right employee for your practice is not always easy. When you do find that special candidate, it is tempting to tell them everything they want to hear to entice them to accept the position. The promises I see many employers make include: future pay rises roster flexibility potential job growth high-level support additional […]

Get the Questions Right!

The search for a new team member can be daunting. You not only seek to find someone who possesses the necessary skills, but also someone who will fit in seamlessly with your team. Determining the skill set is straight-forward, as this is usually indicated by relevant education and on-the-job experience. But what about determining how […]

How to get the right fit.

Getting the right person for the job can be a challenge. Each role within a dental practice requires a different set of skills. The nursing role requires a comprehensive knowledge of dental materials and up-to-date awareness of infection control protocols.  The receptionist role needs someone who is proficient with the dental software of the practice […]