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Effective Strategies for Finding Dental Practice Staff

Finding the right team members for your dental practice is more challenging than ever. 

Traditional job boards aren’t delivering the results they once did, and practices are struggling to attract great dental assistants and receptionists.

This guide provides practical, modern strategies to help you connect with the right candidates—those who align with your values, bring the right character to the role, and can grow with your team. Whether you’re filling immediate gaps or building a stronger team for the future, these proven approaches will support you every step of the way.

STEP 1: Register with Dental Recruitment Agencies

Maximise your reach by partnering with experts who specialise in dental recruitment. Register your staffing needs with:

 

These agencies know the industry inside out and can quickly connect you with both temporary and permanent candidates.

STEP 2: Use Temp Agencies to Find Hidden Talent

Temping can solve immediate staffing gaps and help you discover a superstar without the traditional interview and trial process. Bringing in temps gives you the chance to:

See candidates perform on the job.
Assess their fit with your team and culture.
Allow them to experience your practice firsthand.
While there may be a fee for permanent placement, the investment is worthwhile to secure a candidate you’ve already seen excel.

STEP 3: Build a Careers Page on Your Website

A dedicated careers page demonstrates that you are proactive about recruiting and shows potential candidates why they should want to work with you.

What to Include

  • Videos of your team members talking about why they love working at your practice. (Example: DntlCode Careers Page)
  • A description of your practice culture and values.
  • Clear job opportunities (including benefits like training, mentoring, and a supportive team).

STEP 4: Engage Local Facebook Groups – Appeal to Parents

Community Facebook groups are powerful, especially when targeting auxiliary roles often suited to younger individuals starting their careers.

Why Parents Matter

Historically, dental assistant and receptionist roles were often filled by young people “falling into” the profession, often with encouragement from parents. Parents are highly motivated to find meaningful work for their children.

Sample Post for Facebook Groups:

“Are you or someone you know looking for a rewarding start to their career? We’re hiring Dental Assistants and Receptionists at [Practice Name]. No experience required – we provide full training! These roles offer a fulfilling, supportive environment with opportunities for growth.

Parents: If you have a child looking for a solid career path, dental auxiliary roles are an excellent opportunity to learn on the job, be part of a team, and enjoy a fulfilling profession. Learn more: [Link to Careers Page].”

STEP 5: Use Your Practice’s Waiting Room and Social Media

  • Signage in your waiting room: Inform patients you’re hiring and encourage referrals.
  • Social media posts: Share videos or team testimonials to highlight why your practice is a great place to work.
  • Talk to patients: Word-of-mouth referrals can uncover great candidates who align with your practice’s values.

STEP 6: Connect with Local High School Careers Coordinators

Reach out to high schools to promote dental auxiliary roles as entry-level career opportunities.

Key Benefits to Highlight:

  • No experience necessary – on-the-job training provided.
  • Supportive, team-focused work environment.
  • Pathways for career progression within the dental field.
  • Stable, fulfilling profession.

ADDITIONAL TIPS

Focus on Creating an Attractive Workplace

A positive working environment is essential for attracting and retaining staff. Gather your team and assess:

  • Onboarding Process: Is it welcoming, supportive, and well-structured?
  • Team Culture: Are your current team members happy, collaborative, and supportive?
  • Leadership: Are you providing encouragement, feedback, and opportunities for growth?

 

Make a Great First Impression Online

Your website and social media are the first places potential candidates will look to “feel” your practice culture. Ensure:

  • Your team page highlights a happy, professional team.
  • Your social media reflects team activities, patient care, and a positive atmosphere.

Why Hire for Character, Not Just Skills

Skills can be trained; character is innate. It’s the person you’ll work with every day that matters most.

Key Characteristics of a Great Dental Auxiliary Team Member:

  • Diligent – hard-working and reliable.
  • Trustworthy – someone you can depend on.
  • Honest – transparent and ethical.
  • Caring – compassionate towards patients and teammates.
  • Team Player – willing to collaborate and contribute.
  • Enthusiastic – brings positive energy to the role.