That's the estimate from Prosperident, the dental embezzlement specialists who've investigated this exact problem for over 35 years. It rarely looks like theft. A discount that never needed approving. A refund that landed in the wrong account. Nothing dramatic on its own, but multiply one small thing by fifty-two weeks a year, and it adds up fast.
Most practice owners are looking for the wrong signs. You might expect embezzlement to show up as missing cash, or a bank account that doesn't reconcile. Often, it doesn't. A clever theft can leave your reports looking perfectly normal, because the transaction itself has been altered, deleted, redirected or disguised. Ordinary reconciliation checks whether the numbers agree with each other. It doesn't check whether the numbers are telling the truth.
Cash is taken, and the payment or the treatment itself is deleted, so production, collections and bank all quietly agree.
A payment to a fake or associated supplier looks completely ordinary in the accounts, since nothing about the entry itself is unusual.
Cash stolen from one patient is covered by another patient's insurance payment, a financial version of musical chairs.
That's why checking whether the numbers balance isn't enough. You also need to know whether the transactions behind those numbers are genuine.
And most importantly, where your practice's biggest vulnerabilities actually are right now.
Fourteen pieces that work together, each one closing a gap the others can't see.
Sounds like a lot? It's one guided walkthrough, not fourteen separate tasks, most people finish their first pass in under an hour.
Not at all. It's a guided, step-by-step tool, click through, answer honestly, and it builds your findings for you as you go.
No, it's a one-time purchase for ongoing access to the system.
The owner sections work on their own. The staff sections add real value, but nothing here is designed to make anyone feel accused, it's built around deterrence and culture, not suspicion.
Around 45 to 60 minutes for a proper first pass. After that, the Owner's Monthly Routine keeps it current in about 20 minutes a month.
In fact, the best time to strengthen your financial controls is before you have any reason to be suspicious. Spend about an hour reviewing your practice now, put sensible controls in place, then keep them there with the 20-minute monthly routine.
Check My Practice Now - $79 + GST