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Level 2: Operational Mastery

Consulting Program for Dental Practices Ready to Elevate Their Team, Leadership, and Vision

Is your practice running smoothly, but you know there’s more potential?

At this stage, your systems are effective, your operations are consistent, and you’ve built a stable foundation. Now, it’s time to focus on elevating your practice by creating a compelling vision, refining your leadership, and fostering a high-performing team culture. These elements will not only improve your practice internally but will also transform the patient experience and fuel future growth.

Our Level 2 Consulting Program is designed for dental practices that have achieved operational effectiveness and are now ready to focus on defining and implementing a clear vision, improving team culture, and delivering exceptional customer service. By aligning your team with a shared vision and developing strong leadership, you’ll unlock new levels of success and fulfilment for both you and your team.

Leadership Development and Team Culture
Leadership is a critical focus at this stage, where we work on enhancing core leadership skills to empower practice owners and team members alike. This also involves cultivating a positive team culture that prioritises collaboration, trust, and shared accountability.

Advanced Operational Metrics
We implement in-depth KPIs, including detailed tracking for each practitioner, providing deeper insights into individual and team performance. This level of analysis helps identify strengths and areas for improvement, allowing for targeted development strategies.

Efficiency and Flexibility
Operational efficiency is optimised through advanced scheduling techniques such as pre-blocking and appointment book scanning. Cross-training initiatives are also introduced, ensuring the team is versatile and resilient, capable of handling unexpected changes seamlessly.

Patient Engagement and Reactivation
We strengthen patient engagement strategies and implement systems to reactivate inactive patients, ensuring that the practice maintains strong patient loyalty and maximises its patient base.

Ready to get started?

Book a complimentary online session now. BOOK NOW

Alternative Options

If you’re not ready for a full consulting program yet, we have three other ways to support your growth and success:

  1. The Academy
    Join our membership program for access to a comprehensive library of over 100 team training presentations and 24/7 support through Academy Chat—your personal AI-driven assistant. DISCOVER MORE

  2. Online Courses
    Choose from a variety of short, impactful courses and comprehensive training programs that cover key roles and essential skills needed to elevate your practice. DISCOVER MORE

  3. Free Resources
    Explore our collection of free guides, articles, podcasts and tools designed to provide quick tips and insights to help you overcome challenges and improve your practice. DISCOVER MORE