Dear Valued Member of The Club,

We are thrilled to introduce you to the Dental Business Mastery Academy – the next evolution in dental team training and support. Here, you will continue to benefit from our extensive library of over 100 training videos and gain exclusive access to our revolutionary ‘Academy Chat‘. This AI-powered tool provides instant, expert assistance around the clock, just like having a Dental Practice Management Consultant by your side 24/7.

What’s New and Exciting in the Academy?

• Academy Chat: Instant AI-generated assistance for all your dental practice management queries.
• Past Webinar Recordings: Access to valuable insights from industry experts on various helpful topics.
• Easy Access and Support: Enjoy a seamless experience on the new Searchie platform.
• Growing Library of Training Videos: Continue to access the comprehensive collection of training videos you are used to.
• Exclusive New Content: We have added 3 additional training videos that you will only find in the Academy.

New Exclusive Training Videos:

1 – Delivering Bad News to Patients
Learn how to deliver difficult news with empathy and skill. This video covers key principles such as active listening, clear communication, and emotional preparation. Techniques like “feel, felt, found” and understanding grief stages are discussed to help foster trust and emotional wellbeing. Practitioners will also learn the importance of open body language and follow-up conversations to enhance patient relationships.

2 – Getting Pre-Booked Patients to Turn Up to Their Recall Visits
Ameena and Julie share effective strategies to enhance patient attendance for pre-booked recall appointments. This video emphasises the importance of educating patients about their dental issues using visual aids and ensuring clear communication between clinicians and receptionists. A robust confirmation system with reminders is outlined, along with tips on encouraging patients to note their appointments and maintaining a professional scheduling system.

3 – Sandy Roth’s 6 Key Questions: Blueprint for Achieving Any Goal
Sandy Roth provides a comprehensive framework designed for dental teams to enhance communication and achieve their goals. This strategy includes six key questions that guide teams in assessing their current status, defining clear objectives, and identifying necessary actions. This blueprint is essential for any team looking to improve their practice’s performance and achieve long-term success.

Transfer in 3 Easy Steps

1..Create Your New Account
Go to dentalbusinessmasteryacademy.com.au/login.
Click on “Create Account” and fill in your details.

2. Enter Payment Information
Your subscription remains at the same affordable rate of $70 + GST per month.
Use the coupon code 1MONTHFREE to enjoy your first month at no cost.

3. Confirmation and Transition
Once you’ve signed up, we will automatically cease your current Club payments.
You’ll immediately gain full access to all Academy resources.

Why Move to the Academy?

• Enhanced Learning Experience: The new platform provides a more interactive and user-friendly experience.
• 24/7 AI Assistance: Get immediate answers to your questions with our AI-powered Academy Chat.
• Continued Growth: Access an ever-growing library of resources and expert webinars.

We are committed to making this transition smooth and beneficial for you. Should you have any questions or need assistance, please do not hesitate to contact us on 0407 657 729 or email: info@dentalbusinessmastery.com.au

Ready to make the move? CLICK HERE

Thank you for being a valued member of The Club. We look forward to seeing you in the Academy!

Warm regards,

Julie Parker and Ameena Basile
Founders, Dental Business Mastery