Not all patients are created equal. If you’re working on the long-term health and value of your dental practice, you’re not just looking for any
In an episode of The Savvy Dentist podcast, Geoff Currie shared a story that captures a vital lesson for any business owner seeking growth. He
The word purpose gets thrown around a lot. We’re often told to be purpose-driven in our work, but what does that actually look like? It’s
Not long ago, I found myself needing to update my driver’s licence. Now, if you’ve ever had to deal with VicRoads here in Melbourne, you
“Why isn’t my schedule full?” It’s a question that echoes in dental practices everywhere, usually voiced by associate dentists when they see gaps in their
In the practice sales I’ve been asked to provide input on, the initial focus is almost always the financials. Profit & Loss Reports, EBITDAs and
Imagine you’re at work, and your manager approaches you after overhearing your interaction with a patient on the phone. Scenario 1“I just overheard your interaction
In his book Drive, Daniel Pink identifies three core drivers that motivate us as humans: mastery, purpose and autonomy. I’ve seen just how important autonomy
Recently, I found myself in need of a remedial massage for a persistent stiff neck. What followed were two vastly different experiences, each leaving a
I recently read something that struck a deep chord: “Life is actually meaningless—it is up to us to add the meaning.” This profound idea can
In many dental practices, collecting a patient’s medical history often involves simply handing them a form to fill out on their own. While this is
A recent session with one of our clients highlighted an important shift in how we approach our work. This client had always prided themselves on