How a Simple SMS Change Can Reduce Late Cancellations
One of the perennial challenges of dental practices is managing patient late cancellations. Last-minute cancellations can disrupt the schedules, reduce
Nearly four decades in the dental industry - as a team member, practice manager, practice owner, and consultant. Everything on this blog is drawn from real experience.
Julie has spent nearly four decades in the dental industry - starting at 17, owning her own practice for over a decade, and consulting to practices across Australia and New Zealand since 2014. Her blog is honest, practical, and written for people who are actually in the thick of it.
One of the perennial challenges of dental practices is managing patient late cancellations. Last-minute cancellations can disrupt the schedules, reduce
Over my years of interacting and assisting dental patients, I’ve come to realise that one of the most powerful tools
In recent times, dental practices, much like many other service-based industries, have encountered a surge in the occurrence of late
Dental practices are always looking for new ways to distinguish themselves from other practices and prioritising patient comfort is a
You might have read the news of Labor’s industrial relations changes of employees’ “right to disconnect.” Essentially, it grants employees
Team unity is a cornerstone of successful dental practices, and its significance cannot be understated. Amidst the daily hustle and