Course

Dental Practice Management Course

Gain the skills, confidence, and knowledge to run a thriving dental practice with ease.

250+ students enrolled

Program Highlights

Length

12 months~

Modules

Video lessons

Assignments

Video Content

33 hours

Prerequisites

None

Course Info

Become a master at managing your dental practice.

Our Dental Practice Management Course is a comprehensive and flexible online program designed to equip you with the knowledge and skills you need to excel in your role as a Dental Practice Manager. Whether you’re new to practice management or seeking to enhance your existing skills, our course offers a tailored learning experience to meet your needs.

Our course stands out for its practical approach, addressing real-world challenges faced by Dental Practice Managers. We’ve designed our curriculum based on the feedback and experiences of our past students, ensuring that it covers the topics and skills that matter most to you.

Skills

Skills to help you thrive.

Get real-world learning and leave with a set of new skills to fast track your dental practice mastery.

Comprehensive Training

Gain in-depth insights into systems, team leadership, and KPI management.

Expert Guidance

Learn from experienced instructors who have a wealth of knowledge and expertise in the dental industry.

Practical Tools

Acquire a toolkit of practical strategies, resources, and documents that you can implement immediately in your practice.

Confidence Building

Develop the confidence to handle challenging situations, communicate with staff and patients, and make informed decisions.

Networking Opportunities

Connect with peers and industry leaders to build relationships that can enhance your career.

Flexible Learning

Learn at your own pace with our flexible online format, accessible anytime, anywhere.

Career Advancement

Equip yourself with the skills and knowledge to advance in your career and take on new leadership roles.

What’s covered

Everything you need to lead with confidence.

Explore 10 in-depth modules covering the core pillars of dental practice management.

Foundational Concepts

Purpose, Vision, Values and Culture. How these foundational concepts apply to dental practices and understanding their significance.

Practice Goals Achievement

Focus on strategies, tasks delegation, key performance indicators, tracking progress, goals achievement planning and getting the dental team on board with goal achievement.

Systems

Learn about the importance of standard operating procedures, designing effective systems, creating a practice manual and strategies for getting the dental team to consistently implement these systems for efficient practice management.

Reception Operations

We cover communication, time management, multitasking, organisation, broken appointment management, converting new callers, handling incomplete treatment patients, appointment book management and recall strategy. Our course equips students with practical knowledge and effective strategies for dental practice success.

Patient Management

We explore patient engagement and effective marketing for attracting great patients, maintaining strong patient relationships, managing challenging interactions and re-engaging inactive patients. Our course enhances student knowledge and skills to boost patient satisfaction and loyalty to dental practices.

Financial Management

We cover financial essentials: analysing balance sheets, profit and loss reports, cash flow management, reconciliations, petty cash handling, establishing practice fees and discount considerations. Our course provides a comprehensive understanding of financial management in dental practices.

Compliance

We cover critical compliance aspects in dental practices: infection control for safety, clinical standards for quality care, employment laws and regulations, business compliance requirements and security measures for data protection.

Human Resources

Students learn essential human resources concepts in dental practices: hiring qualified candidates, smooth onboarding strategies and understanding the termination process. Gain insights into best practices for productive and compliant workforce management.

Leadership

We explore the various types of leadership and guide you in choosing a style that resonates with your personal and professional ethos. We delve into the core of identifying leadership values and the importance of being a values-driven leader. The module also focuses on strategies to create an environment conducive to success for yourself, your team, and the business as a whole.

Additionally, we address the crucial aspect of building leadership resilience, equipping you with the skills to withstand and thrive amidst challenges. Finally, we shift our focus to thinking like a business owner, a perspective that is essential for making informed and strategic decisions in the dynamic field of dental practice management.

Self-Awareness

We guide students through the vital theme of Self-Awareness, a cornerstone for effective leadership and personal growth.

We start by focusing on the importance of knowing yourself, which includes a deep dive into understanding and managing your strengths and weaknesses. We then explore the impact of thought processes and beliefs on your professional conduct and decision-making.

A significant part of the module is dedicated to building your confidence and authority, emphasising the importance of these qualities in a leadership role. Lastly, we embrace the concept of never-ending growth, encouraging you to continuously evolve and adapt in your journey, both personally and professionally.

Download PDF

Learn together, grow together.

Ameena and Julie are here for you—whether it’s a quick email or a one-on-one session to work through something tricky. Plus, you’ll be part of a community of like-minded professionals, sharing questions, wins, and support inside our group space.

Practical tools for a thriving practice.

Anytime. Anywhere.

With the Thinkific™ app, you can easily access video lessons, review modules, and complete your coursework right from your phone or tablet. With the app, you can learn on the go, ensuring that your education fits seamlessly into your busy lifestyle.

Become DBM certified.

Enhance your dental practice management skills with one of Australia’s most in-depth courses. Becoming Dental Business Mastery Certified showcases your comprehensive understanding of specialized knowledge that distinguishes our program.

Who this course is for

Is this course right for you?

Whether you’re already a practice manager or aspiring to become one, this course is for you.

Dental Practice Managers/Owners

Aspiring team members

Toni Elliott, Practice Manager

Really enjoying the program so far, the content is very informative. Julie and Ameena are so down to earth and really know their stuff! There are also so many great suggestions and tips that are very helpful. This course will hopefully set me up with all of the knowledge I need to be a great Practice Manager. I have thoroughly enjoyed the course and learnt so much, thank you!

Trevor Baret, Practice Manager

“The course gave me so much, it was incredible… I’ve done a lot of practice management courses over the year, and this is the best one.”

Kyla, Practice Manager

Thoroughly enjoying the course. Very flexible. Offers various live sessions or pre-recordings of lessons, to catch up in my own time. The course incorporates ‘sprints’ into the live sessions. These are short blocks/time periods where you work individually (offline) and focus on a task to complete. Whether that be course work or a personal task. Fabulous idea!

I find it easier to focus, feel more productive and once again flexible options! Modules within the course are informative, relatable and easy to learn.

Julie and Ameena are friendly and always there for additional support. Having other students involved within the live sessions also enables me to gain further insight into how other practices are run or more importantly additional helpful handy tips!

Jacqui, Practice Manager

“I couldn’t recommend the course enough because it saved me from looking like I didn’t know what I was doing.”

Meet your instructors

Your guides to a thriving practice.

Julie Parker

Dental Practice Management Consultant, Instructor

Ameena Basile

Dental Practice Management Consultant, Instructor

With firsthand experience as dental practice managers and consultants, we understand what it takes to lead a thriving practice. We love sharing proven strategies that empower others to grow with confidence and purpose.

Enroll

Your path to success starts here.

Are you ready to take your career in dental practice management to the next level? Join a community of dedicated professionals who are committed to excelling in their roles and driving success in the dental industry.

Upfront

Simple one time payment, includes everything, forever.

$3,528

GST included

10 day money-back guarantee

An investment that grows with you.

We’ve made sure price isn’t a barrier. Whether the course is paid for by the practice or the team member themselves, it remains accessible to everyone.

FAQs

Not sure? Find your answer.

When are classes?

Students can choose between two weekly sessions: Mondays from 9am or Thursdays from 7pm (Melbourne time). Both sessions cover the same lesson.

What if I miss a class?

All classes are recorded and made available on your student dashboard for convenient access at any time.

Do students need to attend classes?

While attending classes offers numerous advantages, we understand that it may pose challenges for certain students. Therefore, all classes are recorded and provided to all students for convenient access at any time.

What's the weekly time commitment for the course?

For students attending the weekly classes and finishing assignments, plan for about 2 hours a week to earn your Successful Completion Certificate.

For those who like to learn at their own pace, you’re completely free to finish in your own time. You’ll be enrolled for as long as you need.

Plus, the skills and strategies you’ll pick up will actually help you manage your time better, boosting your productivity. So, the time you put in pays off by letting you get more done!

Will the content go over my head?

Our curriculum is thoughtfully crafted to make a meaningful impact while remaining easily comprehensible and simple to incorporate into your daily routine. There’s no need for concern, as your instructors will provide clear guidance, leading you through each step of the process.

What if I don't complete the course within the year?

In the event that you are unable to finish the course within a year, there’s no need to worry! Your enrollment remains active, granting you continuous access to the curriculum.

Can’t find your answer?