A comprehensive 12-month online program that gives practice managers, owners, and aspiring leaders the skills, confidence, and knowledge to run a thriving dental practice.
Built around real-world dental practice challenges, not abstract theory.
This is a comprehensive, flexible online program designed to give you the knowledge and skills to excel in your role - whether you are new to practice management or looking to take what you already know much further. It covers leadership, systems, financial management, HR, compliance, and self-awareness.
You are a receptionist or clinical team member who wants to step into management and needs strong foundations to build on.
You are already in the role and want deeper knowledge, greater confidence, and a more structured approach to the work.
You want a comprehensive program your leadership team can work through together, with up to three enrolments per practice.
Each module is built around real-world dental practice management challenges, with practical tools and resources you can use immediately.
Download full curriculum (PDF)Purpose, vision, values, culture, and how to use them in day-to-day operations.
Set goals, delegate effectively, track KPIs, and bring the team genuinely on board.
Develop SOPs, update manuals, and create consistency your team can actually follow.
Communication, time management, appointment books, broken appointments, conversions, and recall.
Patient engagement, attraction, retention, difficult interactions, and reactivation.
P&L, balance sheets, cash flow, fees, discounting, reconciliations, petty cash, and budgets.
Infection control, insurance, employment law, business requirements, data security, and advertising standards.
Hiring, onboarding, performance management, and termination processes.
Leadership styles, values-driven leadership, resilience, and building a thriving environment.
Know yourself better, lead from your strengths, and grow in confidence without limits.
Over 33 hours of practical video content covering every aspect of dental practice management.
Structured assignments that help you apply what you learn directly to your own practice.
Ready-to-use templates, resources, and documents you can implement immediately.
Book a session with Julie and Ameena when you need guidance, a second opinion, or help applying what you have learned.
Access assistance via calls, emails, or booking throughout your enrolment.
Learn alongside other students and build relationships that extend beyond the course.
Earn a Dental Practice Management Certificate that recognises your commitment and achievement.
Bring your whole leadership team. Up to three team members can enrol per practice.
You receive access to the full online program when you enrol. Begin with Orientation and Understanding How We Learn & Grow, then choose the pathway that best suits your role, priorities, and learning style.
Complete Orientation and Understanding How We Learn & Grow first, so you are ready to get the greatest value from the course.
Work through each module sequentially, building your knowledge and implementing practical improvements as you progress.
Go directly to the modules most relevant to your current challenges, then return to complete the remaining lessons later.
Bring your questions, challenges, or ideas to Julie and Ameena for practical guidance tailored to your practice.
Book a Coaching ClinicPlease book at least 24 hours in advance. Coaching Clinics are not recorded.
Access the course dashboard 24 hours a day and work through lessons, assignments, templates, and resources at a pace that fits around a busy dental practice.
The course is accessible through Thinkific on desktop, phone, or tablet, allowing students to watch lessons, complete assignments, and track progress wherever they are.
Whether you prefer to pay upfront or spread the cost, both options give you full access to everything - the same content, support, and resources.
12 payments. Full access to all course content, personalised support, Coaching Clinics, and resources from day one. Total: $3,960 inc GST.
Enrol on monthly planSave $432 compared to the monthly plan.
The same full access, the same support, and the same resources - with the simplicity of a single payment.
Enrol with upfront paymentNew Zealand pricing available at checkout - NZ monthly plan $300/month or $3,207 upfront (GST-free).
This program has been excellent and inspiring. The presenters are knowledgeable and friendly, giving lots of tips in addition to the course information.
Dr Trevor Baret
The topics have been developed to take the participant on a journey through the role of Practice Manager in a highly functioning dental practice.
Ainsley Bennell
I loved the flexibility of being able to do the course from anywhere but also having the option to opt into the group discussions. The support offered was wonderful.
Michelle Lewis-Bant
Nothing tells the story better than hearing it straight from the people who have been through the course.
On completion of the course, students receive a Dental Practice Management Certificate that recognises their commitment and achievement. It is a genuine credential that reflects real, practical learning - not just participation.
Graduates are consistently among the most capable and confident practice managers in the industry. This certificate is the formal recognition of everything they have put into the journey.
With over 31 years in dental, Ameena brings practical, grounded guidance across production, financial systems, and team performance. She has a talent for translating complex financials into plain language and practical action.
Julie has spent 38 years across virtually every role in the dental industry and brings a rare combination of lived experience and strong people skills to every session. She is the first non-dentist to own a dental practice in Australia.
No. The course is designed for everyone from those brand new to practice management through to experienced managers wanting to deepen their knowledge and skills.
You receive access to the full program when you enrol. We recommend beginning with Orientation and Understanding How We Learn & Grow, then either completing the modules in order or starting with the topics most relevant to your current priorities.
You can book a Live Coaching Clinic with Julie and Ameena whenever you need guidance, a second opinion, or help implementing what you have learned. Bookings must be made at least 24 hours in advance, and Coaching Clinics are not recorded.
Up to three team members can enrol per practice.
Yes. After 12 months, you and your team have lifetime access to all course materials.
Whether you are stepping into management for the first time or looking to refine and expand what you already know, this course gives you a practical framework for doing the role well.
