Short Online Courses for the develoment of your team and growth of your dental practice
Course 1
Skills for the Successful
Dental Receptionist
Learn the essential skills for a successful Dental Receptionist. Build communication, organisation and time-management skills with this mini-course. Discover the crucial role of receptionists, tips for task-prioritisation, time management and front desk organisation. Master in-person and telephone communication skills, scripts for common patient communication, and customer service approaches in 4 levels.
Skills for the Successful
Dental Receptionist
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 2
Building a Successful Recall Strategy
Developing a recall strategy involves considerations such as:
- Identifying the target audience
- Choosing the best communication method
- Deciding on the frequency of reminder
- Tracking the outcome.
Building a Successful Recall Strategy
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Course 3
Successfully Hiring &
Onboarding New Staff
Effective team building requires careful planning and execution. In the online course, Hiring and Successfully On-boarding New Staff, you'll learn where to find candidates, ideal characteristics to look for, the 3-point interview process, our on-boarding process for new employees and strategies to retain top talent.
Successfully Hiring &
Onboarding New Staff
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 4
Reactivating Your Inactive Patients
Dental practices often have many inactive patients in their database, sometimes reaching into the hundreds or thousands. Learn how to identify them, why they stop attending, ways to communicate with them, tips to bring them back, and how to maintain your patient base long-term.
Reactivating Your Inactive Patients
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Course 5
How to Reduce Broken Appointments
High costs due to broken appointments can be reduced. Learn why patients break appointments, the costs of broken appointments, steps to avoid missed appointments and tracking results for improvement in this mini-course.
How to Reduce Broken Appointments
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 6
Delivering GREAT Customer Service
Great customer service is crucial in a competitive dental practice space. It sets you apart and increases patient loyalty. Discover the difference between good and great service, personal and practice behaviours for service excellence, and ways to consistently expand your service offerings.
Delivering GREAT Customer Service
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Course 7
Scheduling for Low Stress &
High Productivity
Dental appointments can be chaotic, with squeezed-in patients and stressed dental teams. Poor planning leads to low productivity and financial targets not being met. Our mini-course presents proven strategies for efficient, stress-free scheduling.
Scheduling for Low Stress &
High Productivity
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 8
Building a Successful Team
This mini-course covers what your dental team needs to perform, team dysfunction causes, successful communication strategies and team motivation.
Building a Successful Team
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Course 9
Converting New Callers into Appointments
Equip your team with proper training and support to convert new callers to appointments. Discover your New Caller Conversion rate, what callers require to turn into patients, and how to enhance your conversion rate.
Converting New Callers into Appointments
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 10
Tracking Key Performance Indicators
Goal setting is step one for success, but tracking progress is crucial for staying on course. Our guide covers what KPIs are, their importance, 13 recommended KPIs to track, and establishing a system for KPI tracking.
Tracking Key Performance Indicators
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Course 11
Dental Reception Fundamentals
Learn dental reception basics without a dental background: common terms, scheduling, TLC, confirmations, practice management, efficiency tips, scripts and multitasking techniques.
Dental Reception Fundamentals
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 12
Achieving Patient Engagement
I share the impact of the subconscious mind on patient behaviour, 6 principles to engage patients with practice and treatment recommendations, and the patient decision-making process in this mini-course.
Achieving Patient Engagement
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Course 13
Managing Your Incomplete Treatment List
Managing the Incomplete Treatment List is crucial for dental practices. Re-engaging inactive patients to finish their treatment plans is challenging, but important. Thousands of dollars in unfinished treatment exist, making this a valuable process. Learn how to manage your treatment list with our mini-course.
Managing Your Incomplete Treatment List
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 14
How to Build Excellent Practitioner-Assistant Relationships in Your Surgery
Mini-course: Fix dysfunctional work relationships, get the right mindset, build practitioner-assistant relationship and handle stress.
How to Build Excellent Practitioner-Assistant Relationships in Your Surgery
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Course 15
Transform Your Team Through a Powerful Team Culture
Take an online mini-course to learn how to establish and maintain your ideal Team Culture in your practice. Discover the importance of Team Culture, the reasons why good teams can go bad, and how to build and maintain a Powerful Team Culture.
Transform Your Team Through a Powerful Team Culture
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 16
Identifying and Achieving Your Dental Practice Goals
Achieve dental goals with this mini-course. Learn to identify, plan, track, and motivate yourself and your team.
Identifying and Achieving Your Dental Practice Goals
Discover your potential with our engaging course. Purchase and learn anytime, anywhere. Gain valuable skills and knowledge to succeed. Take the first step towards greatness today!
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Course 17
How to Lead and Manage Your Team
Join our mini-course to achieve your dental practice goals. Learn the successful leadership style, management and communication skills, and conflict resolution techniques. Build friendly relationships with your team while maintaining authority and respect. Develop a responsible team that delivers strong results even in your absence. Tips for systematising management and leadership responsibilities are also included. Enroll now!
How to Lead and Manage Your Team
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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WORKSHOP
Goals Achievement Workshop
Join our workshop to create a plan of action, identify goals and get started on achieving success. Learn productivity and time management hacks, tips to stay on track and how to overcome obstacles.
Goals Achievement Workshop
Developing a recall strategy involves considering your target audience, communication methods, frequency of reminders, and tracking results.
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Powerful Use of Staff Downtime
When patients break their appointments or there is extra time in the schedule, see it as a chance to make excellent use of your time.
Trusted Knowledge
Be guided by experienced Dental Practice Management Consultants adn Trainers.
Anytime, Anywhere
If you have access to the internet, you have the freedom to take our short courses anytime, anywhere.