The Danger of Choosing Efficiency Over Function
Julie Parker
July 29, 2016
Technology is a marvellous thing. Clinically it has transformed how dentistry is performed, and provides an amazing range of treatment
Between us, Ameena and I have nearly seven decades in the dental industry. Everything you'll find here is drawn from the front lines - what actually works, what doesn't, and what we wish someone had told us sooner.
Search across all articles by Julie and Ameena
Technology is a marvellous thing. Clinically it has transformed how dentistry is performed, and provides an amazing range of treatment
I learned early on in my time as a practice owner the importance of developing solutions to problems FAST. A stumbling block
Over the years of being both an employee and employer, there here have been particular instances of employee unhappiness that
I’m going to tell you a story. It’s a story of a time that I am not proud of…but am
Giving and receiving negative feedback is fraught with anxiety for all involved. For the deliverer it requires a thoughtful approach.
It’s easy to let our days become monotonous. We turn up to the same place and perform the same general
When I bought my practice in 2003 I quickly learned that things were no longer straightforward. Whether I was organising
It has been proven to me time and time again that the best way to raise the performances of those
The biggest reason for your patients to remain loyal to you is trust. Patients have trust in your abilities as a
When I became a business owner, one of my intentions was to become an excellent leader. I had experienced many
When you own a business, you are placing yourself in a position where you will have an affect on many
Like most of us, I have worked with passive aggressive people in the past. Some of you may be suffering
I was recently speaking with someone and the topic of paid incentives to staff came up. I have worked in
Have you ever been surprised by a staff-member tending their resignation? You shouldn’t be. I say they should have felt
Self-control is a vital skill to master when you are managing a group of people. I know from my early
During my 10 years of practice ownership, there were many opportunities to challenge my leadership abilities. On one such occasion,
Your level of self-awareness plays a vital role in your ability to be an effective leader, manager or team member.
The existence of TRUST is vital to the success of any relationship, whether it be a friendship, a loving partner
Everyone wants happy patients…including the patient! Practices implement many and varied routines to aid in the happy patient, such as fresh
Developing great relationships with your dental patients is one of the most effective ways to promote both patient loyalty and
Upset or angry patients can really throw you off your game. You find yourself feeling intimidated and reacting to them
We live in this information age, where you don’t need degrees in marketing and business in order to learn how
I am sure you have imagined how your life would play out if you lived without any self-doubt. Or,
It has always been obvious that a great receptionist improves the environment of any business and a bad one
I recently discovered this list of 6 qualities that make a charismatic leader, which was compiled by success.com. Over my