The Leaking Bucket: Why Your Database Is Your Greatest Untapped Asset
Every dental practice I’ve ever worked with has one thing in common: a database full of patients who already like
Between us, Ameena and I have nearly seven decades in the dental industry. Everything you'll find here is drawn from the front lines - what actually works, what doesn't, and what we wish someone had told us sooner.
Julie has spent nearly four decades in the dental industry - starting at 17, owning her own practice for over a decade, and consulting to practices across Australia and New Zealand since 2014. Her writing is honest, practical, and written for people who are actually in the thick of it.
With over 30 years in the dental industry, Ameena brings deep expertise in practice accounting, team performance, and hygiene department management. Her articles cut through the complexity and give practice owners and managers clear, actionable guidance.
Every dental practice I’ve ever worked with has one thing in common: a database full of patients who already like
I came across something in a Clinic Mastery (https://www.clinicmastery.com/) email recently that really resonated. They cited a Harvard Business School
There is a growing tension within dental practices that is quietly eroding team cohesion, patient experience, and leadership focus, and
You’ve invested in training. You’ve introduced the courses, the workshops, maybe even a consultant. On the surface, your team appeared
Team bonding days are a wonderful thing. Whether itβs a cooking class or a painting afternoon. These experiences do something
You know that feeling when everything seems fine on the surface, but something’s… off? Patrick Lencioni calls it “artificial harmony,”