Love or fear: What is driving your behaviour?
Julie Parker
May 13, 2020
Never before has it been so necessary to be ‘tuned-in’ to each other’s mindset. The reaction to COVID-19 has been
Between them, Ameena and Julie have nearly seven decades in the dental industry. Everything you'll find here is drawn from the front lines - what actually works, what doesn't, and what we wish someone had told us sooner.
Search across all articles by Julie and Ameena
Never before has it been so necessary to be ‘tuned-in’ to each other’s mindset. The reaction to COVID-19 has been
I remember a number of years ago after my first marriage ended, when I chose to sell my dental practice
The impact of the COVID-19 restrictions on businesses has had the opportunity to be an employee relations crisis. Both employees
COVID-19 has many people in the dental industry reeling. Just like the broader community, within our industry there are a
Turia Pitt is an Australian survivor. She is the ultra-marathon runner who was horribly burned by an out-of-control grass fire
I came across this thought-provoking post on social media. ‘In the rush to return to normal, use this time to
Many of us have a lot to lose due to the Covid-19 social-distancing recommendations and laws. We may lose income,
We’ve all been there. Some of you may there right now. Feeling overwhelmed and ‘in a rut’, ‘in a mood’
I read a fun quote on Facebook a few days ago that has stuck with me. “A strong person looks
When I purchased my dental practice in 2003, I quickly discovered that I was going to have to ‘step up
Staff bonuses are becoming more common in dental practices. Bonuses are either a pre-established amount of one to several hundred dollars
It is the first day of 2020 and may I wish each of you the very best for the coming
While performing some research for one of my clients, I found the following article by Kenneth Burke. I thought the
I have been listening to a couple of great dental podcasts this past week, both of which had the same
Using the word ‘but’ in your communication is normally warned against. You see, a ‘but’ negates or cancels out everything
I have recently surrendered on an issue and it feels oh, so good! A dental receptionist I have been working
I hear practice owners complain that team members are ‘stealing hours’. Yet these very practice owners are obviously focussing on
I remember when I was about 13 years of age. I was being a difficult child, and my mother, out
“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.” This quote by Alexander
Earlier this week, in part 1 of this topic, I explored how your team deals with the issue of the
Your team deals with the issue of the price of dentistry daily. You develop systems to manage this aspect of
If you have attended any of my webinars or online coaching programs, you will be aware that it is crucial
Alan Weiss is an American consultant, author and speaker. I subscribe to his blog and a recent post was written
If you are a resident of Melbourne, or have recently visited the southern state of Victoria, you will know that
Reputation is important to dental practice success. Your practice’s reputation is both what your patients say about you (if positive,
A colleague recently asked me online how to gauge job satisfaction. Given my years in the dental industry working in
There is much talk nowadays about the legal bases on which dentists are employed in Australia. In my early days
Clinical team members know too well what it is like to work with a grumpy practitioner or assistant. It’s awful!
To be the best leader, you need: · to establish a COMPELLING vision; · to be supportive and act as a mentor; · to help
Life coach and self-help author, Tony Robbins, states, “Progress equals happiness. Even if you’re not where you want to be
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for
Front is an email management app. When you are the only one managing emails that come through to your practice,
Yes! I am delivering a week of, what I consider to be, GOLD! I am always on the lookout for
As a leader, do you often feel frustrated with some behaviours of your team? Are you annoyed at their lack