Between us, Ameena and I have nearly seven decades in the dental industry. Everything you'll find here is drawn from the front lines - what actually works, what doesn't, and what we wish someone had told us sooner.
As a dental practice management consultant, I’ve often encountered resistance among dentists when it comes to sharing their fees on
One of the perennial challenges of dental practices is managing patient late cancellations. Last-minute cancellations can disrupt the schedules, reduce
Over my years of interacting and assisting dental patients, I’ve come to realise that one of the most powerful tools
In recent times, dental practices, much like many other service-based industries, have encountered a surge in the occurrence of late
Dental practices are always looking for new ways to distinguish themselves from other practices and prioritising patient comfort is a
You might have read the news of Labor’s industrial relations changes of employees’ “right to disconnect.” Essentially, it grants employees
