Patient Lifetime Value Calculator | Dental Business Mastery
Dental Business Mastery

What is each patient
actually worth to your practice?

Most practice owners dramatically underestimate this number. Enter your own figures and find out the true lifetime value of every patient walking through your door.

1
Enter your average fees and visit rates
2
Enter average years of loyalty
3
Add referrals for the full picture
Step 1 of 3: Annual value

What does a typical patient spend each year?

For each treatment type, enter the average fee you charge and how many times per year a typical patient has that treatment. The sample figures are a starting point. Replace them with your own numbers for an accurate result.

Treatment type Avg fee Visits/year Yearly total
Recalls
Including bitewings bi-yearly
$
x
/yr
= $460
Emergencies
Band-and-treatment, RCT and similar
$
x
/yr
= $150
Advised treatment
Treatment plans recommended and accepted
$
x
/yr
= $350
Elective treatment
Whitening, composite fills, cosmetic work
$
x
/yr
= $200
Average annual value per patient $1,160
Step 2 of 3: Loyalty

How long does a typical patient stay with you?

Enter the average number of years a patient remains loyal to your practice. If you are not sure, 10 to 15 years is a reasonable starting point for an established practice.

Average years of loyalty per patient
years
=
Lifetime personal value
$17,400
Step 3 of 3: Referrals

How many new patients does each patient refer over their lifetime?

A loyal patient who refers others multiplies their value significantly. Enter an honest estimate. If you do not currently track referrals, start with a conservative number like 2 or 3.

Each referred patient is assumed to have the same annual value and loyalty period as the figures you entered above. Their value compounds the same way.
New patients referred per patient over their lifetime
patients
=
Value of referred patients
$87,000
Annual value per patient
-
per year
Years of loyalty
-
average
Lifetime personal value
-
before referrals
Referral value
-
from referred patients
Total lifetime value
-
per patient

Every patient who walks through your door is more valuable than you think.

Would you like to talk through what this means for your practice?

Understanding the lifetime value of your patients changes how you think about everything from new patient attraction to the way you look after the patients you already have. We would love to talk it through with you.

Book a time with us

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