DBM On Call

Expert support, exactly when you need it

No contracts and no commitment. Just experienced help for your practice whenever something comes up, and we're out of your way when it doesn't.

Ameena Basile and Julie Parker working together at a laptop
70+ yearscombined dental experience
Why On Call

Some months you need us. Some months you don't.

Running a practice doesn't follow a neat 12-month plan. A key team member resigns, a performance issue comes to a head, or you're finally ready to sit down and work out where the practice is heading. That's when you want someone in your corner who's been there before, and between us we bring over 70 years of dental experience to the table. With DBM On Call, you book us when you need us, and that's it. Some of our clients see us every week for a busy stretch, and others come back a year or two later. Either way, we're here.

How it works

Simple, flexible and easy to book

No paperwork, no lock-in. Here's what happens when you book.

1

Book online

Pick a time that suits you and let us know what you'd like to work on.

2

Meet with us

Talk it through with both Ameena and Julie, online from wherever you are.

3

Get your summary

We send you the recording and a written summary of your key actions, so nothing gets lost.

4

Come back anytime

Next week, next month or in two years. Just book again whenever you need us.

What you can use us for

Bring us whatever's on your plate

Here are some of the things practice owners and managers book us for most often.

Recruiting a new hire

From writing the job ad to interview questions and advice on pay, so you find the right person the first time.

Difficult conversations

When a team member's performance isn't up to speed, we'll help you prepare, plan what to say and handle it with confidence.

Goals and strategy

Get clear on what you want for your practice and map out the steps to get there.

Your leadership team

Coaching for your practice manager and team leaders, so they can lead well and take more off your plate.

A second pair of eyes

Send us a job ad, policy, contract or team agreement and we'll check it over before it goes out.

On-site workshops

Prefer us in the room? We'll come to your practice and work with your whole team. Quoted separately.

Investment

Clear, simple pricing

You only pay for the time you use. Every online session includes the recording and a written summary of your key actions.

Online session

$480
per hour, plus GST

A one-hour session with Ameena and Julie together, so you get two experienced heads on whatever you're facing.

Book now

On site

By quote
plus travel

Workshops and team sessions at your practice, quoted to suit what you'd like to achieve.

Sessions are booked in one-hour blocks. No contracts, no minimum spend and nothing to cancel.

What our clients say

Practices who call on us

"I have found Ameena's enthusiasm, support and flexibility to accommodate me when I need her assistance at short notice to be very helpful. My team are happy working alongside her. Ameena delivers and gets results."

Nadia BoermansPractice Owner, Bytes of Northcote

"Roleplays and simulations of workplace scenarios were particularly helpful. Julie challenged me to think more deeply about my leadership responsibilities. Discussions are a two way street, there is no set formula, it's not her way or the highway. If you would like someone who is passionate about building good teams and effective systems for dental practice success, get in touch with Julie ASAP!"

Dr Gary ToPractice Owner, Sandringham, Melbourne

"Working with Ameena was a wonderful experience. Her honest, friendly approach and good sense of humour will engage your team and guide you to implement systems for increased profits and a great practice! Ameena has been involved in both my dental practices and has helped me with recruitment, marketing, training of staff, implementing systems for recalls and incomplete treatment. Her invaluable knowledge and expertise is absolutely worth it!"

Dr Atin KunduDental Practice Owner

"Julie is unique! Having worked as a dental assistant, practice manager and owning a dental practice she understands all facets of a dental practice. Our staff trust her and are happy to share the challenges of practice life in confidence. If you want a happier more efficient practice with motivated staff and a smoothly running day speak to Julie."

Dr Kip HomewoodOrthodontist, South East Orthodontics, Berwick, Melbourne

"Ameena has been instrumental in helping my dream become a reality. I was nervous about setting up on my own as I was worried I didn't have a strong business mind, however with Ameena by my side we have created a strong business model. She is also a great sounding board for problem solving."

Dr Alex DaviesDental Practice Owner

"Julie has so much knowledge in so many areas. You can count on Julie to always return calls and emails so promptly. She has helped me so much, helping me better myself in my role and helped build my confidence. If you want to better your practice, make it run more smoothly, even just boost the staff morale, Julie is definitely the person to contact."

Practice ManagerGroup of six practices, Melbourne

"Ameena was extremely helpful and resourceful whilst opening my new health clinic in Preston, Melbourne. Her service was immensely professional and she went out of her way to help me when things in Melbourne were very daunting and tough. I could not have opened my new clinic without Ameena's help and ongoing support."

Dr CristinaClinic Owner, Preston, Melbourne
Questions

Good to know

Do I need to sign up for a program or contract?

Not at all. You simply book a session when you need one. There's nothing to sign and nothing to cancel.

What if I need help between sessions?

Just book another one. Some clients book a few sessions close together while they're working through something big, then don't need us for months.

Is what we talk about kept confidential?

Absolutely. Your recording and summary are sent only to you, and everything we discuss stays between us.

Can you come to our practice?

Yes. On-site workshops and team sessions are quoted separately. Book a session or get in touch and we'll talk through what you have in mind.

Do you work with practices outside Australia?

We do. Online sessions work wherever you are, and we'll find a time that suits your time zone.

Ready when you are

What's on your plate right now?

Whether it's a hire, a hard conversation or a big decision, book a session and let's work through it together.

Book your session
Ameena Basile and Julie Parker at a coffee table

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