We appreciate your participation in our recent webinar, “Reactivating Your Inactive Patients.”
We hope you found the presentation insightful and gained valuable insights to enhance your dental practice.
Below, you will find the recording of the webinar and all resources that we promised.
Whether patients have moved on to other providers or simply fallen out of touch, learn how to reignite their interest in your practice and foster long-term loyalty. Register now to uncover actionable strategies for reactivating your inactive patients and driving practice growth.
What we cover:
This Lunch and Learn discusses the four levels of customer service and how dental practices can strive to provide the highest level of customer service: unanticipated.
Download the following two letters and customise to suit your inactive patients.
The wonderful practice that I worked for very early in my career, Pinewood Dental Group, have an excellent example of a web page on their site that effectively explains to patients why they are not a preferred provider for health funds.
GO HERE to take a look.
Dive into the world of incomplete treatment management with this webinar focused on guiding patients through their treatment journey. We’ll explore strategies for addressing treatment gaps, overcoming patient barriers and facilitating treatment completion.
We cover:
Download these easily templated letters to assist your email and mail communications to your patients.
There are 3 versions.
Download this phonecall script to assist your receptionist contact patients who have incomplete treatment plans.
Access the following training videos to gain a greater understanding of both Text Expander and the Patient Handover To Reception
In this presentation, we guide you through effective recall strategies to ensure no patient slips through the cracks, optimising your scheduling and enhancing patient engagement.
We cover:
Download this brochure to send along with a physical letter (or on it’s own) to patients who are due for the recall but not yet booked in.
Download this worksheet to design your Recall Strategy.
Share this content with your website designer and create a page on your site to educate patients about why recall appointments are required. Include images and, ideally, a video for greater engagement and impact.
See the webinar from last week that triggered this current webinar series.
In this enlightening session, we delve into the untapped opportunities lying dormant within your existing patient database. “Database Discovery” offers a comprehensive look at how dental practices can identify and capitalise on hidden revenue streams without the need for acquiring new patients.
Episode #112: 3 powerful ways to use ChatGPT in your dental practice.
https://youtu.be/xQrR-Gz2jzA
Ep #114: Part II – Using ChatGPT in your dental practice for recruitment and HR
https://www.youtube.com/watch?v=ZGAbbQNrTE4
Ep #115: Part III – Using ChatGPT to market your dental practice.
https://youtu.be/kg51N9njVUc?si=rFxaVQvPJ7dVIp1L
Should you have any questions or face specific challenges in your dental practice, Ameena and Julie are here to help. We’re offering a one-on-one live Zoom discovery session to address any of your concerns. You can schedule a time via the booking link.
We invite you to visit our website, where you’ll find a treasure trove of additional resources designed to boost your practice’s success.
www.dentalbusinessmastery.com.au
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